Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. Unlike other sites, pre-ordering is very easy in our online store. We only charge 25% deposit and the rest is charged upon shipment. No need to call or make a list, simply place an order ONLINE. Pre-orders purchased with Paypal, are paid in-full at the time order is placed. Pre-order items are purchased SPECIALLY FOR YOU and are taken out of current available stock at the time you place your order. Because we order these items and hold these items for you, sometimes for several months, any cancelled orders will be subject to a 25% cancellation fee. The balance of your order is charged upon receipt of your item just prior to shipping. If balance due is unpaid, we will add item to our store stock for purchase. Pre-orders should be ordered separately from in-stock items, as in-stock merchandise ships immediately and separate shipping fees may apply. If you pre-order requires several shipments, separate shipping charges will also apply. ALL PRE-ORDERED ITEMS CAN BE EXCHANGED FOR ANOTHER SIZE OR ITEM OR YOU CAN CHOOSE A STORE CREDIT.
Pre-ordered item can only be cancelled in 2 cases: if manufacturer decides not to produce item you ordered or if for watever reason, we are not able to obtain the product for you. Which happens not so often. In that case we will notify you and issue a refund of your deposit within 24 hours of notice. We will not be responsible for pre-orders that arrive late due to manufacturer delays, items that arrive within a month of expected shipping window will be considered "on-time"
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